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Shipping Policy


Effective Date: 2nd March, 2026
Business Name: Lafeza Foods

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next business day.

You will receive a confirmation notification once your order has been dispatched.

Delivery Timeframes

Estimated delivery timelines:

Lagos: 1–3 business days

Other States in Nigeria: 2–5 business days

Delivery timelines may vary due to location, logistics delays, weather conditions, or public holidays.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery location.

The total shipping cost will be displayed before payment is completed.

Delivery Partners

We work with trusted logistics providers to ensure safe and timely delivery across Nigeria.

Order Tracking

Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable).

Failed Delivery Attempts

If delivery fails due to:

Incorrect address

Unreachable phone number

Customer unavailability

The order may be rescheduled. Additional delivery fees may apply.

Delivery Confirmation

Please inspect your package upon delivery. If there are visible damages or discrepancies, notify us immediately.

International Shipping

At this time, we only deliver within Nigeria. For special requests, contact our support team.

Contact Us

For shipping-related inquiries:

Email: info@lafezafoods.com.ng

Phone/WhatsApp: +234 809 515 6164
Support Hours: Monday – Saturday, 9am – 6pm

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