Effective Date: 2nd March, 2026
Business Name: Lafeza Foods
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
You will receive a confirmation notification once your order has been dispatched.
Estimated delivery timelines:
Lagos: 1–3 business days
Other States in Nigeria: 2–5 business days
Delivery timelines may vary due to location, logistics delays, weather conditions, or public holidays.
Shipping fees are calculated at checkout based on your delivery location.
The total shipping cost will be displayed before payment is completed.
We work with trusted logistics providers to ensure safe and timely delivery across Nigeria.
Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable).
Failed Delivery Attempts
If delivery fails due to:
Incorrect address
Unreachable phone number
Customer unavailability
The order may be rescheduled. Additional delivery fees may apply.
Please inspect your package upon delivery. If there are visible damages or discrepancies, notify us immediately.
At this time, we only deliver within Nigeria. For special requests, contact our support team.
For shipping-related inquiries:
Email: info@lafezafoods.com.ng
Phone/WhatsApp: +234 809 515 6164
Support Hours: Monday – Saturday, 9am – 6pm