Frequently asked questions

General Questions

Lafeza Foods is a food company that specializes in sourcing and selling high-quality food products.

Lafeza Foods is located at 21 Ayodele Fanioki Street, Magodo Phase 1, Olowora, Lagos State, Nigeria. However, we ship our products worldwide.

Our business hours are 9am – 4pm Nigeria time.

Ordering and Payment

We accept bank transfers, credit cards and Paystack

We accept bank transfers, credit cards and Paystack

Yes, our website uses SSL encryption to ensure that your personal and payment information is secure.

Shipping and Delivery

We offer express delivery/shipping, cargo shipping and expedited shipping. Please see our Shipping and Delivery page for more information.

Shipping times vary depending on your location. Please see our Shipping and Delivery page for estimated shipping times.

Yes, you will receive tracking information via email once your order has shipped

Products and Ingredients

We offer a variety of food products, including e.g., dried catfish, blended Mellon, honey beans, ponmo ijebu, full goat meat etc.

Please see our product descriptions for information on ingredients and certifications.

Yes, please contact us to inquire about custom products or ingredients.

Returns and Refunds

Yes, please see our Return and Refund Policy page for more information

Please contact us to initiate a return. We will provide you with a Return Merchandise Authorization (RMA) number and instructions for returning the product.

Please see our Return and Refund Policy page for more information on refunds.

Customer Service

You can contact us via email at info@lafezafoods.com.ng phone at +234 809 515 6164, or through our website’s contact form.

We respond to customer inquiries within 24 hours